RETURN/REFUND POLICY FOR ITEMS PURCHASED DIRECTLY FROM EVIALEARNING.COM

 

Online Interactive Web Access: Refunds for the online interactive can be requested for up to 2 weeks after date of purchase. The online access account will be cancelled at the time of refund. The refund request must be made within 2 weeks (14 days) of purchase. To request an account cancellation and refund, please create a support ticket or send an email via the links at the end of this page.

Textbooks: Textbooks in new condition can be returned for a refund of the book’s purchase price. The original shipping and return shipping are not refundable. To return a textbook, please send the item to:

Evia Learning Returns
720 E. 8th St., Suite 4
Holland, MI 49423

Package the item carefully as Evia Learning cannot be held responsible for damage incurred in transit that would prevent the textbook from passing inspection upon delivery. The textbook must still be in new condition upon arrival. Be sure to include your name and email with the package so it can be easily identified as yours. Packages that arrive without identifying information will not be refunded, as they cannot be tied to a specific customer. Once the textbook passes inspection, we will issue a refund to the purchasing credit or debit card.

IMPORTANT: Evia Learning cannot issue a refund for an item that was purchased from a 3rd party, such as a bookstore or other online seller. All exchanges or refunds must be arranged directly with the seller the item was purchased from.

 
Create a ticket at the Evia Learning support portal: https://evialearning.freshdesk.com/support/home
Email Evia Learning support: support@evialearning.com